COVID-19 Related Service Availability updates
April 6, 2020
Today, because of COVID-19 related cancellations, we are letting you know that the suspension of services will continue at least until May 1, 2020.
We will continue to monitor the state suspensions of elective surgery procedures and stay in contact with you during the coming weeks. During the week of April 27, 2020, we will communicate our decision to either extend the suspension of services or tell you how to confirm your May surgery dates.
If you reside in a state that has not issued an order banning elective surgery, and you have cases that you wish to complete, we can explore our limited resources to try and find a solution for you. If we discover acceptable dates, and you choose to schedule a day, the minimum number of cases as outlined in your service agreement will apply. To explore this option, please contact the Operations Director who services your state below.
Sightpath will remain well positioned to successfully reactivate operations as soon as this crisis ends. We will keep our communication channels open and be prepared to reactivate your surgery schedule as soon as restrictions are lifted, and you are ready to go.
At Sightpath, we believe we are all in this together. During these uncertain times, we lean on this belief. We look forward to the end of the COVID-19 pandemic, and we will be here for you and your patients when it ends.
If you are a customer with fixed equipment and supplies, please maintain control of those assets so that they are available when you notify us that you are ready to resume services. If you are still performing cases and need inventory during this period, we will work to meet your needs and please contact:
Heather Kummet – Internal Operations Director
Heather.kummet@sightpathmedical.com
952-345-5508
If you are a mobile services customer, and you have questions about your schedule or anything else, please contact the Operations Director listed below who covers your state:
Jason Anderson – WA, OR, ID, CA, NV, UT, CO
Jason.anderson@sightpathmedical.com
951-451-6802
Richard Lundgren – MT, WY, ND, SD, NE, IA, Western MN
Rich.lundgren@sightpathmedical.com
406-224-0061
Steven Wachtendorf – AZ, NM, TX, OK, AR, LA
Steven.Wachtendorf@sightpathmedical.com
314-518-9596
Michael Morson – TN, MS, AL, GA, FL
Michael.morson@sightpathmedical.com
612-246-6323
Bill Baker – Eastern MN, WI, MI, IL, IN, KS
Bill.baker@sightpathmedical.com
952-451-6813
Steve Tippin – PA, NY, OH, WV, KY
Steve.tippin@sightpathmedical.com
937-320-2293
Michael Norris – ME, CT, VT, NH, MA, RI, NJ, DE, MD, VA, NC, SC
Mike.norris@sightpathmedical.com
910-572-1365
March 25, 2020
During these unprecedented, unique times we all face challenging decisions. Unfortunately, directives issued by state governments, local health systems, and the American Academy of Ophthalmology to stop all elective surgeries are making it impossible for any of us to sustain normal operations. As a result, effective Monday, March 30, 2020, we will temporarily suspend operations.
We are taking this critical step for patient safety, and to help us sustain the people and families who are Sightpath. Sightpath will remain well positioned to successfully reactivate operations as soon as this crisis ends. We will keep our communication channels open and be prepared to reactivate your surgery schedule as soon as restrictions are lifted, and you are ready to go.
At Sightpath, we believe we are all in this together. During these uncertain times, we lean on this belief. We look forward to the end of the COVID-19 pandemic, and we will be here for you and your patients when it ends.
In the meantime, be safe, stay healthy and we are grateful for your continued support and understanding.
Sightpath Medical
The people listed below are available to answer questions:
Dan Robins
Executive Vice President of Operations
Dan.robins@sightpathmedical.com
314-368-4548
Joel Gaslin
Executive Vice President of Sales and Marketing
Joel.gaslin@sightpathmedical.com
612-802-9090
Phil Kraling
Sr. Operations Director – East
Phil.kraling@sightpathmedical.com
314-604-8143
Sukh Sidhu
Sr. Operations Director – West
Sukh.sidhu@sightpathmedical.com
314-749-0263
Dan Decker
Sr. Operations Director – South
Dan.decker@sightpathmedical.com
314-749-0178
Click here to view a Map of Operations Senior Directors for all states