Frank A. Bucci Jr., MD, gave a presentation at the 2015 Hawaiian Eye conference, in which he explained that there are some necessary skills to converting patients and leaving them feeling satisfied. These skills are not clinical in nature, but are all about the relationship you are building with the…
https://www.sightpathmedical.com/news__events/blog/2015/04/21/255/refractive_cataract_patient_satisfaction/
Recently, Ocular Surgery News published a Refractive Surgery Story, in which a physician described his personal refractive surgery experience. This particular article is of interest to refractive surgeons, as the featured physician, Manuel J. Chaknis, MD, had his procedure nearly 20 years ago, and is still benefiting from clear distance…
https://www.sightpathmedical.com/news__events/blog/2015/04/21/254/has_your_practice_corrected_the_vision_of_other_eye_doctors/
…test out your patient education materials. Use these materials as a tool to train your team and encourage them to share the items with their families. If your staff can answer basic questions in a low-pressure environment, they will be positioned well to communicate effectively with patients. (SPM Customers refer…
https://www.sightpathmedical.com/news__events/blog/2015/04/15/253/confidence_communication_conversion/
…kills something older. An example of this is personal computers. The industry, led by Microsoft and Intel, destroyed many mainframe computer companies, but in doing so, entrepreneurs created one of the most important inventions of this century. In his book, Schumpeter goes so far as to say that the “process…
https://www.sightpathmedical.com/news__events/blog/2015/04/13/252/are_creative_destruction_and_entitlement_thinking_an_enemy_of_art_in_ophthalmology/
…researched more about that product or service, or purchased it. To make sure your efforts are effective, make sure there is value in what you are communicating and encourage recipients to learn more about your practice. 5. Track Results Identifying which channels are working best for your practice will allow…
https://www.sightpathmedical.com/news__events/blog/2015/04/08/250/lead_nurturing_5_tips_to_get_you_started/
…clinical outcomes. By understanding what patients want and making adjustments in all areas of patient interaction, practices can help improve the quality of feedback and their online perception. CLICK HERE for more information about patient feedback and online commentary, as written by Lori Baker-Schena, MBA, EDD, for EyeNet (April 2015)…
https://www.sightpathmedical.com/news__events/blog/2015/04/07/249/reputation_management_is_critical_to_practice_success/
…ground work to build a lasting relationship. Genuine expressions of appreciation share three common themes, including: Being grateful In this sense, for their trust and relationship Respecting worth In this case, understanding the importance of the relationship Growing value Specifically, building trust and improving sight. If your practice can deliver…
https://www.sightpathmedical.com/news__events/blog/2015/04/01/247/beyond_great_service_5_tips_to_show_patient_appreciation/
We would like to thank all military personnel, past and present, for your service and dedication this Veterans Day. Sightpath Medical proudly supports all veterans. Our nation remains the land of the free because it is the home of the brave. Thank you for your service and sacrifice to all…
https://www.sightpathmedical.com/news__events/blog/2014/11/14/239/sightpath_celebrates_our_veterans_mark_hess/
We would like to thank all military personnel, past and present, for your service and dedication this Veterans Day. Sightpath Medical proudly supports all veterans. Our nation remains the land of the free because it is the home of the brave. Thank you for your service and sacrifice to all…
https://www.sightpathmedical.com/news__events/blog/2014/11/14/238/sightpath_celebrates_our_veterans_michael_hotaling/
…York, Kuwait and Baghdad, Iraq. As the sole Patient Administrator for an Area Support Medical Battalion he had the privilege of helping service 45,000 patients: U.S. soldiers, British soldiers, and Iraqi nationals. The combat hospital had X-ray, Lab services, patient holding, as well as daily sick hall hours for any…
https://www.sightpathmedical.com/news__events/blog/2014/11/13/237/sightpath_celebrates_our_veterans_werner_christensen/
A research team composed of scientists from the Philippines, United Kingdom, and the United States found that – compared to manual clear corneal incisions (CCI) – femtosecond laser-constructed incisions achieve better wound sealability, a quality that may reduce the risk of surgical complications.
Join us at the ASCRS Annual Meeting in San Diego, CA, May 5-8, 2023.
Despite its high success rate, LASIK has been plagued with numerous myths that keep people from pursuing the surgery. What are some common myths associated with LASIK, and how should you debunk them?